Our Verdict
This Neato Botvac D7 Connected robot vacuum is pricey but cleans fast, and cleans well.

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as of May 17, 2022 1:07 am
as of May 17, 2022 1:07 am
Last updated on May 17, 2022 1:07 am

Easily accessible dustbin
Cleans well
Very fast
Loud indicator sounds
First review unit got stuck a whole lot
The Neato Botvac D7 Connected is among the smarter robot vacuums around, since you can create “no-go lines” and create room-specific cleaning from your own smartphone. It could even map multiple floors of your property.

Whenever we first tested the D7 – which primarily cost around $800 – we weren’t as on top of it in comparison to other robot vacuums including the Roomba i7+ and the Shark Ion R85. However, given that the Botvac D7 has drop to around $550, it’s a more palatable investment, and among the finest robot vacuums we’ve tested.

Browse the rest of our Neato Botvac D7 Connected review to see what else we liked and didn’t like concerning this robot vacuum.

Editor’s Note: Neato announced three new robot vacuums: the Botvac D8 ($699), D9 ($799), and D10 ($899), which is replacing the D4, D6, and D7 in the business’s lineup if they become available this fall. Expect the D7 to drop in cost as stock runs out.

Neato Botvac D7 Connected: Design
The Neato Botvac D7 Connected eschews the normal round robot-vacuum design for a “D” condition that reminded us of a bathroom scale. At 3.9 inches high, the Botvac D7 may be the tallest vacuum we’ve tested up to now, 0.2 inches taller compared to the iRobot Roomba i7+. Increasing the D7’s height is an elevated disc at the top emblazoned with “Neato” that serves as the cover for the vac’s laser. This raised section caused the vacuum to get caught multiple times under living room chairs where there is a tiny rip in the the fabric.

Neato Botvac D7 Connected. Credit: Meghan McDonough/Tom’s Guide
Measuring 13.2 inches across at its widest point, the D7 is a tenth of an inch smaller compared to the Roomba i7+; the D7’s D-shaped body allowed it to completely clean more proficiently along walls and cabinets.

Neato Botvac D7 Connected. Credit: Meghan McDonough/Tom’s Guide
The topside of the Botvac D7 features one understated black button on the low left side and four lights indicating house clean, spot clean, battery and Wi-Fi. That single unlabeled button controls everything: power, changing cleaning mode and restarting the vac if it gets stuck.

Neato Botvac D7 Connected dust bin. Credit: Meghan McDonough/Tom’s Guide
The dustbin lifts from the top center of the device and is easily the most accessible dustbin of the vacuums we’ve tested.

Flip over the Botvac D7, and you will locate a rubber-and-bristle roller brush that runs the width of the bot, along with two rubber wheels and two smaller roller-ball wheels mentioning the trunk. A five-spoke side brush sits between the key brush and left wheel and is comically small when compared to brushes on the Roomba i7+ and the Shark Ion Robot R85. The tiny brush should be removed when cleaning the key brush; we were surprised by how easily it popped off and flew over the room. Once, it even fell off as the vacuum was cleaning.

The D7’s unique condition led to some interesting cleaning moves. Generally, it maneuvered easily around dining area chairs, however when it found itself in a good spot, the bot would lift itself through to one wheel and dance around until it found a clear exit path. Usually, it had been successful, but more often than once it became stuck between two legs of a kitchen chair.

Neato Botvac D7 Connected: Setup
The “Connected” in Neato Botvac D7 Connected means the bot works together with the Neato iphone app (Android or iOS). Connecting the vacuum to the software and our home network required us to push the selector button and the proper bumper simultaneously, hold for 10 seconds, then power the vacuum back to enter pairing mode. It took us two tries to enter pairing mode, but that was partly because we were pressing the proper front bumper instead of the proper side bumper.

The iphone app has options for starting or stopping the cleaning of a whole floor, plus spot or manual cleaning. After the vacuum has completed a particular cleaning run and mapped its surroundings, you can create specific cleaning areas and no-go zones on the app.

Neato Botvac D7 Connected floor mapping
If you want assistance, all the best. Pressing Assist in the application supplies you with to Neato’s general support page, meaning you should search for the precise model and issue to get assistance.

Neato Botvac D7 Connected: Performance
As the Botvac D7 did a fantastic job of picking right up dust, bread crumbs and dismembered dog-toy fuzz, the first unit we received never completed a complete, error-free cleaning of our home, a required step for the creation of a map for zone cleaning. After multiple special mapping runs, the D7 developed an approximate map of the first floor; while this is nowhere near as complete as the Roomba i7+ map, we could actually create cleaning and no-go zones.

Neato Botvac D7 Connected app
Most frustratingly, when this unit got stuck, it quit. Every time it cried out for help, we moved it only 2 feet, as instructed by the app. We pressed the selector button on the bot to create it back motion. The D7 would power back up, adapt to its surroundings and bounce around coming back to the bottom, not vacuuming anything. It could then send a notification that it had finished cleaning. The non-app-connected Eufy RoboVac 11s also had a propensity so you can get stuck, nonetheless it was smart enough to keep vacuuming once it had been freed.

Neato Botvac D7 Connected. Credit: Meghan McDonough/Tom’s Guide
We reached out to Neato about the multiple issues we’d with the Botvac D7, and the business said the issues were nonstandard behavior. They sent us another review unit that worked impressively well; it never got stuck, completed multiple error-free cleanings and could map our first floor without issue. The brand new unit wisely avoided our shag carpet entirely. However, a perusal of the a lot more than 1,200 Amazon reviews of the Botvac D7 revealed that some customers had issues similar to the ones that we familiar with our first unit.

Neato Botvac D7 Connected app
We sent our original D7 back again to Neato to diagnose any issues it could have, and we’ll update this review with the responses.

The D7 Neato is an extremely chatty vacuum, too. Anytime you take away the dustbin, the vac emits sad, intermittent robot tones until you reinsert the dustbin. The D7 complains with the same tone when it gets stuck and supplies you with a phone notification; the sound repeats for a few minutes before vacuum gives up or is rescued. The machine also periodically made mysterious noises while cleaning that people didn’t understand; it wasn’t stuck and the dustbin wasn’t full. Maybe it had been just happy.

Neato Botvac D7 Connected: Test outcomes
In the manipulated environment of our test lab, the Botvac D7 fared superior to in a normal residence; its overall cleaning score of 91.3 was second and then the showing by well known robot vacuum, the Shark Ion R85 (94 percent), and edged out the effect from the iRobot Roomba i7+ (90.3 percent).

If you are looking for speed, the Botvac D7 has you covered; it is the most effective vacuum we’ve seen.
On carpet and hardwood, the D7 found typically 99.8 percent of Cheerios scattered on to the floor, on a par with the effect from well known vacuum, the Shark Ion R85 (completely), and much better than the Samsung PowerBot R7070’s 94.6 percent and the Roomba i7+’s 93.1 percent average for the same task.

Neato Botvac D7 Connected. Credit: Meghan McDonough/Tom’s Guide
The Botvac D7 wasn’t nearly as good the other vacs at clearing up kitty litter. On both surfaces, it cleaned up 85 percent of the litter, falling well below the Shark’s 94 percent and the Roomba i7+’s 87.6 percent averages. The D7 performed better on dog hair, picking right up 89.3 percent of it, beating the Shark by about 1 percent, but nonetheless landing slightly less than the pickup rate of the i7+.

Neato Botvac D7 Connected. Credit: Meghan McDonough/Tom’s Guide
If you are looking for speed, the Botvac D7 has you covered; it is the speediest vacuum we’ve seen, completing each test within an average of ten minutes and 22 seconds. The Roomba i7+ took slightly a lot more than 18 minutes, the PowerBot R7070 finished within an average of 27 minutes and 30 seconds, and the Shark Ion R85 took about one hour on average.

Neato Botvac D7 Connected. Credit: Meghan McDonough/Tom’s Guide
When vacuuming inside our test lab, the Botvac D7 roared in with 66.3 decibels on our sound test. That’s slightly louder compared to the less costly Roomba 690 (66 dB) and noticeably louder compared to the 62.6 decibels made by the Roomba i7+.

Neato Botvac D7 Connected: Verdict
As the Neato Botvac D7 Connected is fast and cleaned well, the performance of our first test unit and online customer complaints raise concerns concerning this vacuum’s reliability.